Privacy Policy

Introduction

At PYTERRA LTD (“we,” “us,” or “our”), we are committed to safeguarding your privacy and protecting your personal information. This policy outlines how we collect, use, store, and share your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.It also explains your rights under this legislation and how we respect your data privacy.

About this Policy

This policy describes the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read it carefully to understand our practices concerning your personal data and how we will treat it.

GDPR Overview

The UK General Data Protection Regulation (UK GDPR) replaces the previous Data Protection Directive and harmonizes data protection laws. It grants individuals more control over their personal data and simplifies the legal landscape for businesses. Post-Brexit, the UK GDPR continues to apply, together with the Data Protection Act 2018.

Your Rights Under GDPR

You have specific rights concerning your personal data under the GDPR, including the right to access, correct, and request deletion of your data. This policy explains how we handle your personal data and your rights under data protection laws. The Data Controller responsible for your data is:

PyTerra Ltd
Whitefriars Business Centre
2nd Floor, Whitefriars, Lewins Mead
Bristol, BS1 2NT, United Kingdom

For queries regarding data protection, please contact our Data Protection Officer: David Arscott.

Who We Are

PyTerra Ltd is an information and collaboration service provider, focused on delivering value and excellent service to customers, while supporting employees and making a positive impact on communities. In conducting our business, we collect personal data from various individuals, including:

• Prospective     and current retail customers
• Prospective     and current business clients
• Service     providers supporting our business
• Employees,     consultants, and temporary staff

Information We Collect

We collect personal data to carry out our business and provide services. This may include:

• Personal     Information: Details you provide by completing forms     on our website (mygreendoor.io), contacting us via phone or email,     registering for services, or reporting issues. This includes your name,     address, email, phone number, and other relevant contact information.
• Employment     Information: If you are applying for employment, we     collect details such as your CV, employment history, right-to-work     documentation, and professional profiles (e.g., LinkedIn).
• Website     Data: When you visit our site, we automatically collect technical     information, including your IP address, browser type, operating system,     URLs, page interaction details, and site visit history.
• Third-Party     Information: We may obtain information from publicly     available sources (e.g., LinkedIn, corporate websites) or through personal     recommendations and will notify you when we collect your data from such     sources.

How We Use Your Data

We process your data for several purposes, including:

1. Contractual     Obligations: To fulfil contracts with you or your     organization and provide products and services you request.
2. Legitimate     Interests: To conduct and manage our business, such     as offering similar services or products to those you have enquired about,     improving our website, and ensuring security.
3. Legal     Obligations: To comply with legal requirements, such     as verifying your right to work or processing data required by law.
4. Consent: For     specific activities, such as introducing you to a client, we may seek your     explicit consent. You have the right to withdraw consent at any time.

Other Uses of Your Data

In addition to the above, we may use your data to:

• Administer     and improve our website
• Notify     you about changes to our services
• Ensure     site content is displayed effectively on your devices
• Enhance     the security of our website
• Measure     the effectiveness of advertising and provide relevant marketing
• Offer     product and service recommendations

Automated Decision-Making

We do not engage in automated decision-making without human oversight. While we may use automated systems to search for personal data based on pre-defined criteria, all decisions involving personal data will be made by a person.

Data Sharing and Third Parties

We may share your personal data with trusted third parties, including business partners, sub-contractors, payment processors, analytics providers, and professional advisors. This is done to facilitate our services or for legal, contractual, or legitimate business purposes. Rest assured, we ensure that any third party handling your data complies with the relevant data protection laws.

Your Rights

You have several rights under data protection laws, including:

• Right     to Access: You can request a copy of the personal     data we hold about you.
• Right     to Rectification: You can ask us to correct any     inaccuracies in your personal data.
• Right     to Erasure: You can request that we delete your     personal data in certain circumstances.
• Right     to Restriction of Processing: You can request that we limit the     processing of your data in certain situations.
• Right     to Data Portability: You can request that we provide your     data in a machine-readable format to transfer to another organization.
• Right     to Object: You can object to processing based on     our legitimate interests.

Contact Us

If you have any questions or concerns about how we process your data or wish to exercise your rights, please contact our Data Protection Officer:

David Arscott
Email: privacy@pyterra.co.uk
PyTerra Ltd, Whitefriars Business Centre, 2nd Floor, Whitefriars, Lewins Mead, Bristol, BS1 2NT, United Kingdom.

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